Privacy Policy
Information on the processing of personal data
PROCESSING OF PERSONAL DATA
pursuant to Article 6(1)(b) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC ("GDPR").
By completing an order or registration on this e-shop www.vlnika.cz and sending it, you provide VLNIKA s.r.o., Dolní Pěna 5, 377 01 Jindřichův Hradec, Czech Republic, ID: 28064321, VAT: CZ28064321 (hereinafter referred to as the "Controller") with your
Personal Data:
in the case of natural persons:
name
surname
title
permanent home address
delivery address, if different from the permanent address
telephone number
e-mail address
where applicable, the registration number and VAT number
where applicable, your bank account number if you will be paying by bank transfer
login to the e-shop www.vlnika.cz (we do not know the password, it is anonymised)
2. in the case of self-employed persons and legal entities:
name of contact persons
the surname of the contact persons
the title of the contact persons
the address of the company's registered office
delivery address, if different from the registered office
telephone number of the contact persons
e-mail address of the contact persons
registration number and VAT number
bank account number
login to the e-shop www.vlnika.cz (we do not know the password, it is anonymised)
We will process this personal data for the following purposes:
order fulfilment and dispatch of goods
storing the account created by you (registration) in our e-shop system
for the purposes of fulfilling legal obligations, in particular accounting and tax obligations (issuing a tax document and archiving it for a specified period of time in electronic or written form)
making your payment for the ordered goods online, if you choose this option
checking that payment for the goods has been made
any future communication with each other, in particular about the status of the order and its fulfilment, any complaints, etc.
providing feedback and evaluation of our work from your side
We must provide your personal data to the following Processors or Recipients in order to fulfil your order:
server, cloud or IT service providers
accounting and tax service providers
transport companies - we use these transport companies:
Geis Parcel CZ s.r.o.
Czech Post, s.p.
Zásilkovna s.r.o.
ComGate Payments, a.s. operating the payment gateway for your online payment for your order, if you choose this payment method
In our legitimate interest, we may also notify you by occasional email messages
about new products in our range, offer you discounts or inform you about various promotions relating to similar products or services that you have ordered from us now or previously. For this purpose we use the Ecomail.cz service, which is operated by the company
ECOMAIL.CZ, s.r.o.
We store your e-mail address with this processor and create regular information messages for you.
. Heureka Shopping s.r.o.
We determine your satisfaction with your purchase by means of e-mail questionnaires within the framework of the Verified by Customers program, in which our e-shop is involved. We send these to you every time you make a purchase with us, unless you refuse to receive them in accordance with Section 7(3) of Act No. 480/2004 Coll. on certain information society services. The processing of personal data for the purpose of sending questionnaires within the framework of the Verified by Customers programme is carried out on the basis of our legitimate interest, which consists in determining your satisfaction with your purchase with us. We use a processor, the operator of the Heureka.cz portal, to send you questionnaires, evaluate your feedback and analyse our market position; we may pass on information about the goods you have purchased and your e-mail address to the processor for these purposes. Your personal data is not passed on to any third party for its own purposes when sending email questionnaires. You can object to the sending of email questionnaires within the framework of the Verified by Customers programme at any time by rejecting further questionnaires using the link in the email
with the questionnaire. If you object, we will not send you the questionnaire any further.
Under the GDPR you have the right to:
Request information about what personal data we process about you
request that your personal data be updated or corrected
request the erasure of your personal data, which we will promptly do, unless it is contrary to the law or our legitimate interests
to effective judicial protection if you feel that your rights under the GDPR have been violated
as a result of the processing of personal data in breach of the GDPR
to data portability
request a copy of the personal data processed
lodge a complaint with the Data Protection Authority
object to processing on the basis of a legitimate interest of VLNIKA s.r.o.
If you have any questions or suggestions, you can contact us by e-mail at info@vlnika.cz , by phone at 774 245 576 or by regular letter to the address of the company's registered office: VLNIKA s.r.o., Dolní Pěna 5, 37701 Jindřichův Hradec, Czech Republic. Details on how we process your personal data can be found in the Privacy Policy document located at the footer of the e-shop www.vlnika.cz .
In case you have the impression that we treat your personal data in violation of the GDPR principles, please contact us also by e-mail at info@vlnika.cz , by phone at 774 245 576 or by traditional letter to the address of the company's registered office: VLNIKA s.r.o., Dolní Pěna 5, 37701 Jindřichův Hradec, Czech Republic and tell us your doubts. We will find a solution and arrange a remedy. If you are not satisfied with our solution, you can contact the Office for Personal Data Protection - www.uoou.cz , which supervises the processing of your personal data.
With regard to archiving obligations, we will keep your data for 10 years from today.